Jack plate on a tritoon for motor height issue?
Posted: Fri Sep 16, 2016 9:54 pm
First sorry, for the long post, but I hope someone can help give guidance on past experience.
We are having some serious motor height issues on our new boat. It's a 2016 Cypress Cay Seabreeze 230 performance plus package tritoon with a Mercury 150xl. Up until this model year they used the long shaft and not the extra long shaft, but they didn't change transom height. It was in for warranty work this week, and that is a whole other thread for another time, and we discussed this issue with the dealer. The test drive when it was picked up they agreed with my assessment the motor is too low but the only problem is I'm as high as you can go on the mounting holes. This is where it gets fun.
The dealer called the factory and their solution is some type of deflector that goes on the bottom of the transom that is at least supposed to help with the spray I am getting. It looks like you have a water hose on high blasting my motor and higher RPM and trim levels. This still doesn't help the motor height issues, but it will at least keep the motor from getting blasted with water.
There is a Harris (same company) across the cove with an identical toon setup but he has the 150 long shaft. The dealer had a Verado 175 or 200 mounted on my exact boat but it was the long shaft and not the XL. Basically every other boat I looked at that was the same or very similar to mine has the long shaft which is 5" shorter but we all have the exact same transom. The previous version of the boat was running 5800-5900 RPM at 40mph. We are turning 5250 rpm and only around 35 mph. Everything else is identical. When I told the factory this they said we were "in spec" for the new setup so nothing they could do about it. I told them this was unacceptable because we were told to look at the bulletins Mercury has on file which showed the other measurements.
I offered to take it to my welder and have the transom extended up where there is a spot it could easily be done if they would sign off and say it didn't void any warranty, but they weren't willing to do that (I even offered to pay at the end, no go). I also asked why we couldn't just swap the lower and shaft and convert it to a long shaft, but they claim this would void my 8 year Mercury warranty(owned by same company as boat manuf). I feel they should fix this problem because it is not properly rigged, but maybe I am wrong. Finally I mentioned adding a manual jack plate and he said that would work and I asked if they and the dealer would be willing to work with me to make this right (along with around 20 other warranty issues we have had from day one). He said he would look into it next week and talk to the dealer and see what we could come up with. Given my experience thus far I have higher hopes of winning both lotteries this weekend than getting help from either the dealer or the manufacturer.
Cliff notes version:
Motor has too long of a shaft and can't go any higher but manufacturer says having the cavitation plate a few inches below water at WOT is "in spec." We have an 8 year warranty and swapping to the long shaft lower would void warranty and if I add height to the transom it would void warranty on the boat. Finally got around to the only fix really is to do a jack plate.
Edit to add: One more piece of info - the dealer measured the transom and it was well short of 20". I think it was 15 or 18 inches.
My questions are:
What are my rights in regards to this? We have a solid lemon law in our state but I don't really want to do the whole boat order process again as it was painful.
Has anyone done a jack plate on a tritoon for an issue similar to this?
If I have to buy the jack plate and install it should I go with a longer setback as I have heard the further back the motor the better performance?
We are having some serious motor height issues on our new boat. It's a 2016 Cypress Cay Seabreeze 230 performance plus package tritoon with a Mercury 150xl. Up until this model year they used the long shaft and not the extra long shaft, but they didn't change transom height. It was in for warranty work this week, and that is a whole other thread for another time, and we discussed this issue with the dealer. The test drive when it was picked up they agreed with my assessment the motor is too low but the only problem is I'm as high as you can go on the mounting holes. This is where it gets fun.
The dealer called the factory and their solution is some type of deflector that goes on the bottom of the transom that is at least supposed to help with the spray I am getting. It looks like you have a water hose on high blasting my motor and higher RPM and trim levels. This still doesn't help the motor height issues, but it will at least keep the motor from getting blasted with water.
There is a Harris (same company) across the cove with an identical toon setup but he has the 150 long shaft. The dealer had a Verado 175 or 200 mounted on my exact boat but it was the long shaft and not the XL. Basically every other boat I looked at that was the same or very similar to mine has the long shaft which is 5" shorter but we all have the exact same transom. The previous version of the boat was running 5800-5900 RPM at 40mph. We are turning 5250 rpm and only around 35 mph. Everything else is identical. When I told the factory this they said we were "in spec" for the new setup so nothing they could do about it. I told them this was unacceptable because we were told to look at the bulletins Mercury has on file which showed the other measurements.
I offered to take it to my welder and have the transom extended up where there is a spot it could easily be done if they would sign off and say it didn't void any warranty, but they weren't willing to do that (I even offered to pay at the end, no go). I also asked why we couldn't just swap the lower and shaft and convert it to a long shaft, but they claim this would void my 8 year Mercury warranty(owned by same company as boat manuf). I feel they should fix this problem because it is not properly rigged, but maybe I am wrong. Finally I mentioned adding a manual jack plate and he said that would work and I asked if they and the dealer would be willing to work with me to make this right (along with around 20 other warranty issues we have had from day one). He said he would look into it next week and talk to the dealer and see what we could come up with. Given my experience thus far I have higher hopes of winning both lotteries this weekend than getting help from either the dealer or the manufacturer.
Cliff notes version:
Motor has too long of a shaft and can't go any higher but manufacturer says having the cavitation plate a few inches below water at WOT is "in spec." We have an 8 year warranty and swapping to the long shaft lower would void warranty and if I add height to the transom it would void warranty on the boat. Finally got around to the only fix really is to do a jack plate.
Edit to add: One more piece of info - the dealer measured the transom and it was well short of 20". I think it was 15 or 18 inches.
My questions are:
What are my rights in regards to this? We have a solid lemon law in our state but I don't really want to do the whole boat order process again as it was painful.
Has anyone done a jack plate on a tritoon for an issue similar to this?
If I have to buy the jack plate and install it should I go with a longer setback as I have heard the further back the motor the better performance?