Pictures of the new Toon! *** HAM ALERT

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lakerunner696
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Location: Lake Tenkiller, Oklahoma

Re: Pictures of the new Toon! *** HAM ALERT

#16 Post by lakerunner696 » Fri May 20, 2011 8:03 pm

I had a gouge in ours like that and 2 years later it cracked. The nose takes the brunt of waves and wakes so IMO make them replace or extend the warranty
Loyd, AKA Angry Ol Bastard & Betty Meeks
Beautiful Lake Tenkiller Oklahoma
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Thommes
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Re: Pictures of the new Toon! *** HAM ALERT

#17 Post by Thommes » Fri May 27, 2011 3:19 am

Well I finally got the chance to send off an email with pics of the dent and scratch. See what type of response we get from the dealer...
Thomas, Tracie and Alex
Failed sea trials in Columbus, Ohio
Docked at Buck Creek State Park
'11 Sylvan 8522 FNC
Mercury 115

Thommes
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Re: Pictures of the new Toon! *** HAM ALERT

#18 Post by Thommes » Tue Jun 07, 2011 7:32 am

ezrollin wrote:The scratch doesn't look like much but I would be asking for a discount,you wouldn't accept a new car with a scratch like that would you?
So I got off the phone with the dealer on several issues that have arisen with the boat. With the dent/scratch I used that same argument with the dealer and he kept saying we aren't talking about a car we're talking about a boat. I asked him if he would be happy getting a dent and scratch in a new car and he wouldn't answer the question.

Likewise on the items that I've fixed. He doesn't see a need to discuss anything that I've resolved. After everything is completed, I'll be rating and reviewing the dealership. We should have a section of the forum set up for reviews... or maybe there already is. So far the rating is a C-

I wanted to add this fact that I left out. In the dealer's defense, he said I did have a lifetime warranty on the tubes. He implied that this would be covered which is fine, but still... not happy having a new boat delivered like that.
Thomas, Tracie and Alex
Failed sea trials in Columbus, Ohio
Docked at Buck Creek State Park
'11 Sylvan 8522 FNC
Mercury 115

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rrhodes
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Re: Pictures of the new Toon! *** HAM ALERT

#19 Post by rrhodes » Tue Jun 07, 2011 8:42 am

Your warranty covers manufacturer defects Nd not damage so he is just avoiding fixing it. I would complain to the manufacturer about the damage. Send a pic and tell them what the dealer told you and they will contact the dealer.
Rick
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spurhunter
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Re: Pictures of the new Toon! *** HAM ALERT

#20 Post by spurhunter » Tue Jun 07, 2011 9:26 am

Thommes wrote:
GXPWeasel wrote:Looks good there Thommes.
Bet you can't wait to get her wet. :devillol :nana
Uhmmm... I've gotten her wet LOTS of times... :smoke

I would love to get her in the lake though... :rofl :rofl :rofl
Awesome! :leghump :leghump :leghump :leghump :leghump
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thebiminibuddy
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Re: Pictures of the new Toon! *** HAM ALERT

#21 Post by thebiminibuddy » Tue Jun 07, 2011 10:11 am

rrhodes wrote:Your warranty covers manufacturer defects Nd not damage so he is just avoiding fixing it. I would complain to the manufacturer about the damage. Send a pic and tell them what the dealer told you and they will contact the dealer.


I agree with this line of action. Nothing to lose by contacting them, everything to gain and you will have it documented.
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Parasympathetic
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Re: Pictures of the new Toon! *** HAM ALERT

#22 Post by Parasympathetic » Tue Jun 07, 2011 10:20 am

Congrats, great looking boat. :nana
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Thommes
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Re: Pictures of the new Toon! *** HAM ALERT

#23 Post by Thommes » Tue Jun 07, 2011 10:25 am

thebiminibuddy wrote:
rrhodes wrote:Your warranty covers manufacturer defects Nd not damage so he is just avoiding fixing it. I would complain to the manufacturer about the damage. Send a pic and tell them what the dealer told you and they will contact the dealer.


I agree with this line of action. Nothing to lose by contacting them, everything to gain and you will have it documented.
Yep I agree. I will be contacting the manufacturer. I love the boat, but the first dealer I dealt with has a lot to be desired and its turning out this second one isn't much better.
Thomas, Tracie and Alex
Failed sea trials in Columbus, Ohio
Docked at Buck Creek State Park
'11 Sylvan 8522 FNC
Mercury 115

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Parasympathetic
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Re: Pictures of the new Toon! *** HAM ALERT

#24 Post by Parasympathetic » Wed Jun 08, 2011 6:33 am

Thommes wrote:
thebiminibuddy wrote:
rrhodes wrote:......... I love the boat, but the first dealer I dealt with has a lot to be desired and its turning out this second one isn't much better.

Welcome to our world. :lol3
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2015 Ranger RT175
Yamaha 70hp
Lake Wappapello, MO

IF WE MAKE GUNS ILLEGAL, THEN NOBODY WILL GET SHOT ANYMORE. THAT'S HOW WE STOPPED EVERYBODY FROM DOING DRUGS.

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