Voyager pontoon owners renege on warranty coverage

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lakerunner
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Voyager pontoon owners renege on warranty coverage

#1 Post by lakerunner » Mon Aug 03, 2009 5:19 pm

I posted this also in manufactures reviews


Mike check your warranty as Voyager is being dishonest on warranty coverage. My friend's Voyager (12yr old) had a failure of pontoon. He was sent to warranty center here in Oklahoma and The rep called factory and told owners it was a failure not an impact. His log crushed in and split along a lifting strake. Voyager owners are refusing to honor 15 year warranty on logs.
Amazingly now they offer a lifetime warranty on logs. I guess if you don't honor 15 yr warranty not honoring a lifetime is just as easy.


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mike
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Re: Voyager pontoon owners renege on warranty coverage

#2 Post by mike » Mon Aug 03, 2009 8:17 pm

thanks for the heads up, I hope I dont have to deal with it but I dont know if they transfer warranty to the second owner anyway...
1999 Voyager 21' Express Fish triple toon 115hp Mercury (SOLD)
2004 Ford F150 SuperCrew
Boise Idaho

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